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FAQs

• About Us
  • FAQs
  • Annual Reports
  • HEART board
  • Norwich‘s heritage
  • International HEART

What is heritage?
Many people think of heritage as old buildings, but we like the definition "inherited past" as this covers the breadth and depth of the issue. This therefore includes social history collections such as costume and furniture, industrial history collections such as production machines and vehicles and decorative art.

What is heritage-led regeneration and why is it important?
Heritage-led regeneration isn't just about conserving wonderful buildings. It's also about increasing the economic viability of an area, improving what is offered culturally, raising social inclusion and building an environmentally sustainable urban structure. Every penny spent by a visitor to Norwich has a 'multiplier effect' as it feeds into the local economy. Every improvement to our physical and cultural surroundings creates a more welcoming and exciting atmosphere for businesses looking to relocate their staff and money. Every child that learns about the proud history of Norwich and feels their part in it is more likely to become an ambassador for this fine city.

Is HEART a charity?
Yes, we are a private charitable trust. This means that although we do undertake business activities, all of our profits are ploughed back into looking after the heritage of Norwich.

Are you separate from Norwich City Council?
Yes, we are a separate entity from Norwich City Council. The Council was the significant driving force behind the foundation of the charity; however it is important that we remain an independent voice capable of accessing funding not available to local authorities. Norwich City Council does provide us with core funding in return for various services and they are our most significant partner organisation.

Do you run Heritage Open Days?
Yes, we co-ordinate and promote around 150 HODs events in Norwich every year and work with other organisations across Norfolk to help promote the county's HODs events. The events in Norwich and Norfolk are part of a national festival which is run by The Heritage Open Days National Partnership as part of European Heritage Days.

Do you make direct grants?
No, we don't, although it would be lovely if we could. Our sources of funding require that we bid for money that we can prove will be spent in service of the greater public good in Norwich rather than helping individuals.

How can I find out more about what you do?
Keep watching the website as it will be updated regularly with news and current projects. You can also sign up to receive our quarterly newsletter and updates on HEART. And click here to visit the Norwich 12 website.

Supported by HM Treasury's Invest to Save Budget