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Norwich Heart, Heritage Economic & Regeneration Trust

Caley‘s Cocoa Cafe

Caley's Cocoa Café

Visit us in the atmospheric 15th-century Guildhall and soak up the history over lunch. Discover the history of Caley's chocolate and buy Caley's memorabilia.

Endulge yourself with our delicious hot chocolate or special afternoon tea; pop in for lunch or a snack, or choose a selection of our fine chocolates to eat in or take home.

We're open Monday – Friday 10.30-16.30, Saturday 10.30-17.00 and Sunday 11.00-15.00.

For seasonal opening hours check our Facebook page.


Caley's History

Caley's Cocoa Café is housed in the Norwich Guildhall. The café, originally a subsidiary of Caley's, is inspired by the historic Norwich brand, which was established in 1856, and achieved fame nationally for its chocolates. Caley's became particularly renowned for their Marching Chocolate, distributed to soldiers during the First World War. From 1914-1918, thousands of bars of Marching Chocolate were sent to the front.

At the end of the First World War, the business was purchased by The African and Eastern Trade Corporation, who, in 1932, sold the firm to John Mackintosh & Sons Limited of Halifax for £138,000. Under Mackintosh & Sons, Caley's manufactured the first pack of 'Rolo' in 1937. 'Rolo' proved such a success that the main plant in Norwich produced two tons an hour.

The 1950's followed a succession of new and iconic products from the Norwich factory; Week-End and Munchies were introduced in 1957, Caramac in 1959, Good News Assortment began in production at Norwich in 1960.

By 1988 on the Chapel Field site covered approximately seven acres and, under Rowntree-Mackintosh, employed about 1,100 people in Norwich. The factory produced over 40 million chocolate eggs each year in preparation for Easter. It was in this year that Rowntree-Mackintosh was taken over by Nestle, and within eight years the Norwich factory had closed, as production was to be centralised in York.

Norwich HEART Takeover

Caley's Cocoa Café operates as a bastion for the brand that once operated in the city centre, where Chapelfield shopping centre is now situated. The cafe is now managed and developed by Norwich HEART, in conjunction with the Guildhall. The café stocks a range of chocolates, and a specialist menu that incorporates Caley's products. The café is surrounded by memorabilia from the brand's historic past, and evokes Norwich's unique industrial heritage.

Look out for events at Caley's Cocoa Café and The Guildhall, including Movie Mondays.

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